If you're having trouble joining your live sessions, try these quick steps:
1. Check Your Internet Connection Make sure you’re connected to a stable internet network. If your Wi-Fi is weak, try switching to a wired connection or moving closer to your router.
2. Use a Supported Browser For the best experience, use the latest version of Chrome, Firefox, or Edge. Avoid using Internet Explorer or Safari.
3. Restart Your Browser or Device Sometimes, simply closing and reopening your browser or restarting your device helps resolve access issues.
4. Clear Your Cache Your browser's stored data can sometimes interfere. Clear your cache and cookies and try again.
5. Disable VPN or Corporate Firewalls If you're on a VPN or restricted network, try joining from a personal device or network.
6. Join from the Confirmation Email Click the session link directly from your reminder email. If the link doesn’t work, contact us right away at events@growcfo.net or support@growcfo.net so we can help you join the session on time.
